When the head of media relations went on leave at a national health plan, I stepped in to keep momentum through earnings, a product launch and rising policy scrutiny.

A global biopharma of nearly 18,000 employees was communicating everywhere, but without a strategy. I was brought in to build the foundation that had never been built.

A 150-person global Public Affairs function was working hard without a shared standard. I was brought in to build the system that would change that.